Returns

We have a 15 day refund policy, however there are certain guidelines that must be met prior to making a full refund to you.

  1. The item needs to be in unused condition
  2. It must be sent back with its package, folded properly or packaged just as received.
  3. There must be no damage associated to the item if it was not mentioned to the courier upon receiving the package.
  4. The return must be sent by the customer, and the fees to the shipping courier is contingent on the customer and their situation.
  5. The refund process does not happen rapidly, it will take up to 14 business days for the refund to reflect to your account.

All returns require the customer to return the goods at their own costs. We do not pay for the shipping label for the returned merchandise. 

*There is NO returns on custom ordered merchandise. There is no exception whatsoever for any, so please make your selections wisely. 

 

Last updated: January 2016